Return Policy
Return Policy
We want you to be completely satisfied with your purchase from us. If you find that you need to return an item, please review our return policy below:
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Eligibility for Returns:
- Items must be returned within 30 days of purchase.
- Item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
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Exclusions:
- Certain items such as Used Hats, Used Shoes, Final Sale and Clearance Items cannot be returned.
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Return Process:
- Contact our customer service team at Support@DelKosDeadstock.com to initiate a return.
- Provide your order number and details about the item you wish to return.
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Restocking Fee:
- A restocking fee of 15%-20% will be deducted from your refund.
- Fee will Be Determined by the Type of Item Being Returned
- This fee helps cover shipping and handling costs incurred during the initial shipment and the return process.
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Refund Process:
- Once your return is received, we will inspect & confirm the condition matches the items Original condition.
- If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 7-10 Business days.
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Shipping Costs:
- Shipping costs are non-refundable unless the return is due to our error.
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Contact Us:
- If you have any questions regarding our return policy, please contact us at Support@DelKosDeadstock.com.
Thank you for shopping with us. We appreciate your business and hope to serve you again in the future.